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Privacy Policy - GDPR

Last updated: 08/11/2025

General principles

QUICK Courier, through its operator S.C. SS EXPRESS DELIVERY S.R.L., is committed to respecting the confidentiality and security of personal data of customers, partners, and users of the online platform, in accordance with the provisions of Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

Data collected

In order to provide courier services and manage orders, QUICK Courier collects the following types of data:

  • first and last name;
  • delivery address and billing address;
  • phone number and email address;
  • company information and unique registration code (for corporate clients);
  • package information (weight, dimensions, type of content – where applicable);
  • authentication data and order history for users who create an account on the platform.

The purpose of data collection and processing

Personal data is collected and used exclusively for the purposes:

  • order processing and delivery execution;
  • communication of delivery status via SMS, email, or platform notifications;
  • issuance of invoices and accounting documents;
  • fulfilling legal obligations (e.g. archiving, tax reporting);
  • improving services and personalizing the offer;
  • management of relationships with customers and partners.

Legal basis for processing

Data processing is based on:

  • the execution of the contract between the client and QUICK Courier;
  • the explicit consent of the client (e.g., for direct marketing or creating an account);
  • legal obligations;
  • the legitimate interest of the company (e.g., fraud prevention, system security).

Data disclosure

Personal data will not be communicated to third parties without the express consent of the client, except in situations where this is necessary for:

  • the execution of delivery (e.g. logistics partners, complementary postal services);
  • fulfillment of legal obligations;
  • the defense of the company's legitimate rights and interests.

Storage period

The data is stored for the necessary period to fulfill the purposes for which it was collected, as well as afterwards, in accordance with legal archiving obligations.

Rights of the data subjects

According to GDPR, clients benefit from the rights of:

  • access to personal data;
  • correction or update of the data;
  • deletion ("the right to be forgotten");
  • restriction of processing;
  • objection to processing for marketing purposes;
  • data portability. Requests regarding the exercise of these rights should be sent to the email address:contact@ss-express.ro​​ or zilealbe.srl@gmail.com.

Security measures

QUICK Courier implements appropriate technical and organizational measures to protect data, including: encryption of communications, access control to information, periodic backups, secure authentication, and monitoring of information systems.

Cookies and analytics services

The QUICK Courier website uses cookies to enhance the user experience, in accordance with the Cookie Policy available on the site. Additionally, services such as Google Analytics may be used for traffic analysis, in compliance with applicable regulations.